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Yes, the stay is limited in time. Viewing platform: 45 minutes. Restaurant: max. 1 h 45 min

After selecting the ticket and entering all the required data, you will see an overview of the data you have entered. At this point, you have the option of entering the voucher number and clicking on the “Promo/gift card code” button to charge the corresponding amount. Remaining credit can only be used to pay for admission tickets.

The legal validity of a ticket gift card is three years from the date of purchase.

Ticket gift cards can only be purchased online on our website.

90 days

Yes, tickets are time slot-bound. Access is only possible during the booked time slot. The ticket has a grace period of 15 minutes.

On our website and on site at the box office.

Restaurant Sphere Tim Raue: For booking requests with more than 8 persons please use the contact form. Observation deck: For booking inquiries for more than 19 people, please use the group request form.

Please check if the confirmation is in your spam folder. If there is nothing there, please send us an e-mail to [email protected].

Yes, tickets are transferable and not name-bound.

No, tickets cannot be canceled for any reason.

Yes, every ticket can be rebooked online at https://tv-turm.de/en/manage-booking/ up to 10 minutes before the admission time at the latest.

Yes, but children under the age of 14 must be accompanied by an adult (18+).

No, the Sphere Bar is located on the observation deck and is accessible to all guests with a ticket.