TICKETS
Get all the information you need about ticketing, including pricing, availability, and booking options.
Yes, the tickets are transferable.
A subsequent name change on the tickets is technically not possible.
Yes. Of course, an intelligent and innovative ticket system, which prevents a queue from forming in front of the ticket office and unnecessary waiting times for the customer, only works if admission takes place exactly at the specified time. In this respect, you have to arrive at the entrance at the specified time (maximum 5–10 minutes before), although you may have to wait at the security check and the lift. The time of the restaurant visit then depends on when you report with the restaurant ticket at the entrance to the restaurant – the next vacant space is then guaranteed. However, a whole table cannot be guaranteed. If you arrive late, your ticket will still be valid for a grace period of 10 minutes, after which it will be void. If you are stuck in traffic, etc. we recommend that you call us on +49 (0) 30 24 75 75 85 so that we can modify your reservation if necessary. However, you may have to wait for admission the tower.
Please check the e-mails in your spam folder. If you don’t receive a confirmation from us, please send us an e-mail to info@tv-turm.de. Please include the e-mail address you used when booking your ticket. We will check your order and resend your ticket.
Alternatively, we offer a rebooking, subject to availability. Please inform us about the reservation number/ Web Order ID and the desired date.
Individual reservations can be made directly by purchasing tickets online. For group reservations (restaurant from 9 persons / observation deck from 20 persons) please use the contact form.
Guests without a reservation can either purchase their ticket at the ticket office in the bottom right corner of the entrance area or buy it at the ticket machines located outside and inside the Berlin Television Tower at Alexanderplatz. Restaurant or Fast View tickets can also be purchased online at www.tv-turm.de and then printed at home. Restaurant or Fast View tickets ordered in advance via the reservation centre must be picked up at the ticket office at the bottom right corner of the entrance area. Groups with reservations receive their tickets at the ticket office at the bottom right corner of the entrance area.
About the tower
Find essential information and helpful tips for planning your visit to the Berlin TV Tower
This is subject to availability.
Upon presentation of a valid student ID, you will receive a 20% discount on our view tickets at the box office. This does not apply to online tickets.
March-October 09am – 11pm November – February 10am – 11pm
The length of stay in the restaurant and in the tower is unlimited. However, we ask for your understanding that when there are reservations and we can only give you a table in the restaurant for a limited time.
Regrettably, accessibility did not play a role in planning and construction in the 1960s. Despite all efforts and the support of authorities, as well as disability and trade associations, the tower can not be retrofitted to be barrier-free. In order to ensure the safety of visitors in case of evacuation, wheelchair users and persons with a walking impediment (i.e. persons who can not move without help or assistance, such as crutches, etc.) are unfortunately not able to enter the Berlin TV Tower.
No. For safety reasons, do not carry large items of luggage, rucksacks, bags, pushchairs, empty or filled containers with you up the tower.
No, dogs may not be taken for safety reasons. Guide dogs are excepted. For more safety-relevant information, see the section entitled Safety instructions.
LIMITED ACCESSIBILITY
Regrettably, accessibility did not play a role in planning and construction in the 1960s. Despite all efforts and the support of authorities, as well as disability and trade associations, the tower can not be retrofitted to be barrier-free. In order to ensure the safety of visitors in case of evacuation, wheelchair users and persons with a walking impediment (i.e. persons who can not move without help or assistance, such as crutches, etc.) are unfortunately not able to enter the Berlin TV Tower.
A drink with a view
Sip and savor at our exceptional bar, to create an unforgettable experience.
