FAQ

Browse our FAQ section for helpful information and answers to commonly asked questions, ensuring a seamless and enjoyable experience.

TICKETS

Get all the information you need about ticketing, including pricing, availability, and booking options.

Restaurant Sphere: For booking requests exceeding 8 persons, please use our contact form. Observation deck: For booking requests exceeding 19 persons, please use our contact form.
Yes, tickets are transferable and not name-bound.
Yes, the booked admission times must be respected. The ticket becomes invalid 30 minutes after the booked time.
Please check if the confirmation is in your spam folder. If there is no confirmation, please send us an e-mail to [email protected]
No, tickets cannot be canceled for any reason.
Tickets for the observation deck and restaurant tickets (up to 8 people) can be purchased on the www.tv-turm.de website.

About the tower

Find essential information and helpful tips for planning your visit to the Berlin TV Tower

This is subject to availability.
Upon presentation of a valid student ID, you will receive a 20% discount on our view tickets at the box office. This does not apply to online tickets.
March-October 09am – 11pm November – February 10am – 11pm
The length of stay in the restaurant and in the tower is unlimited. However, we ask for your understanding that when there are reservations and we can only give you a table in the restaurant for a limited time.
Regrettably, accessibility did not play a role in planning and construction in the 1960s. Despite all efforts and the support of authorities, as well as disability and trade associations, the tower can not be retrofitted to be barrier-free. In order to ensure the safety of visitors in case of evacuation, wheelchair users and persons with a walking impediment (i.e. persons who can not move without help or assistance, such as crutches, etc.) are unfortunately not able to enter the Berlin TV Tower.
No. For safety reasons, do not carry large items of luggage, rucksacks, bags, pushchairs, empty or filled containers with you up the tower. The maximum size is (45x35x20cm WxHxL).
No, dogs may not be taken for safety reasons. Guide dogs are excepted. For more safety-relevant information, see the section entitled Safety instructions.

LIMITED ACCESSIBILITY

Regrettably, accessibility did not play a role in planning and construction in the 1960s. Despite all efforts and the support of authorities, as well as disability and trade associations, the tower can not be retrofitted to be barrier-free. In order to ensure the safety of visitors in case of evacuation, wheelchair users and persons with a walking impediment (i.e. persons who can not move without help or assistance, such as crutches, etc.) are unfortunately not able to enter the Berlin TV Tower.

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A drink with a view

Sip and savor at our exceptional bar, to create an unforgettable experience.

Explore Sphere Bar

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TV-Turm Alexanderplatz
Gastro­nomie­gesell­schaft mbH
Panorama­straße 1A
D-10178 Berlin

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HOURS AND ADDRESS

10:00 – 23:00 (Sphere Bar from 11:00)

 

Special opening hours:

24th of December, 2024: 10:00 – 16:00 

31st of December, 2024: 10:00 – 18:00 

 

Closing days:

10th of March, 2025

24th of November, 2025

 

TV-Turm Alexanderplatz
Gastro­nomie­gesell­schaft mbH
Panorama­straße 1A
D-10178 Berlin

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