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ODR platform / dispute resolution

Note on out-of-court online dispute resolution

The European Commission ODR platform, which acts as a point of contact for out-of-court online resolution of disputes concerning obligations arising from online agreements, is available at the following address: http://ec.europa.eu/consumers/odr

You can contact us by email at info@tv-turm.de

 

Note in accordance with Section 36 of the German Consumer Dispute Resolution Act (VSBG):

We are neither legally obliged nor prepared to enter into dispute resolution proceedings before a consumer arbitration service.